Subscription for MagePlace extensions starts on the purchase date* and is valid for a period of one year**. The subscription for all extensions includes:
- instant downloads
- free bug-fixing
- free minor/major version upgrades
- HelpDesk support for the subscription period
The license and subscription fee can differ depending on the extension type and is indicated on the description page of every product on the corresponding tab.
A subscription renewal allows you to prolong your subscription for one year. The renewal fee equals the standard subscription fee. There is no obligation of any kind to renew your subscription. You can use the extensions as long as you need to. But to receive the latest updates for another year you need to renew your subscription.
Our services are available to MagePlace subscribers 24 hours a day 7 days a week. If you are subscribed to any of our extensions you are granted a non-exclusive right to use the extension and accompanying documentation according to the agreement herein:
The code is made available to you pursuant to GNU General Public License. Without limiting your rights under the GPL, the extension and related documentation are subject to the terms and conditions of this end-user license agreement. By this agreement you have the right to use only one copy of the Software on one Magento installation solely for your own personal or business use. Separate extension version should be purchased for each new software installation.
Our products are provided "as is" without warranty of any kind, either expressed or implied. It is recommended to always backup your installation prior to usage. We can't guarantee proper work of our extensions and developed software with any third party extensions installed. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our software.
You are authorized to make any modification(s) to our products without prior written consent from MagePlace. Once the code is changed by you we can support the modified extension only on a paid basis.
We provide customers with free upgrades of the product they buy. Updates are available within subscription validity period. MagePlace has no influence on the development of Magento. All extensions are designed for the latest released version, but we can give no guarantee that the product will run with future versions of Magento. We indicate supported versions on the product description page.
After you proceed to checkout you will be emailed a link to your order in the VirtueMart system. Once the payment is received the status of the order will be changed from Pending to Confirmed. When this status has changed you'll be offered to download an archive which will contain the product from the Members area. If you are unable to login and access Members area and download the product then email us via the Contact Us link on this site and we will investigate the matter shortly.
All products are property of MagePlace. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. You may not give, sell, distribute, rent, lease or lend any portion of the Software or related Documentation to anyone without prior written consent from MagePlace. Failure to use the Software in accordance with the terms and conditions of this License Agreement/Disclaimer constitutes a breach of the agreement, and your license to use the software is revoked. Agreement termination does not bind us to refund the amount spent for purchase of our products.
All purchases at MagePlace are covered by our 15 days money back guarantee. If you are dissatisfied with your product during 15 days after the purchase for any reason, you can receive a full refund. Note that we can't guarantee proper work of our extension with any 3-rd party extensions installed on your Magento eCommerce site.
If any problems arise during and/or after installation, we may need you to provide full access to FTP, Magento Admin and database consoles to resolve them.
If you hesitate about product functionality please read product description, check extension at the demo site and contact us before making a purchase. Pre-sale questions are always welcome and it might save yours and our time. Please read the guidelines governing the refund policy:
- Refund is not applicable after 15 days since the date of your purchase.
- Refund amount is equal to the extension price minus the discount (if any).
- Refund is not applicable on subscription renewals.
- Refund is not applicable for custom installation service or custom development.
- Refund would be denied in abuse cases (license violation, code modification).
MagePlace reserves the right to refuse refunds if any efforts of refund policy abuse are detected. Customers are not allowed to use product or its part or/and code after refund has been processed. Violators will be prosecuted. We offer non-tangible irrevocable goods so you are responsible for understanding upon purchasing any Software at our site.
Our company reserves the right to change or modify current Terms with no prior notice.
** Lifetime access license in not limited to any period of time and guarantees instant downloads and free upgrades.